Box Office

Phone: 217-431-2424
Fax: 217-431-6444
Walnut Street Side of the Palmer Arena
Contact Information
Directions & Parking


Standard Box Office hours are: Monday thru Friday: 10:00 AM. – 4:00 PM.

Payments Accepted

  • Cash
  • Major Credit Cards [American Express, Mastercard, Visa and Discover]
  • Personal & company checks ARE NOT accepted.


Will Call, or pre-ordered ticket pickup, is located at the Box Office Monday thru Friday: Noon – 4:00 PM or 2 hours prior to Show Time on event days.


On day of show, tickets may be purchased at the David S. Palmer Arena box office beginning 2 hours prior to Show Time on event days.

To make arrangements for guests with disabilities, please contact the Arena Box Office.